Skip to main content

Thurrock Council: Complex Housing Intervention Programme (C.H.I.P)

We are the Complex Housing Intervention Programme (C.H.I.P) Team. Our aim is to support individuals with complex needs, whose council housing situation is affected by mental health and/or substance or alcohol misuse.

Remote In-person Home visits

Further info

We are a dedicated multi-disciplinary team, who aim to offer intensive support. We develop personal support plans, with a focus on helping people gain or maintain their council housing tenancy. We are based in council housing with connections to every local service. Please click here to make a referral.

Who can use this service?

Anyone with complex needs whose council housing situation is impacted by mental health and/or substance or alcohol misuse to the extent that they are potentially at risk of eviction. They also need to currently be unable or unwilling to access mainstream services.

How are services delivered?

Face-to-face, online/phone and home visits.

Locations

Thurrock Council Civic Offices New Road Grays RM17 6SL
Monday to Friday, 9am to 5pm, excluding bank holidays
Remote In-person Home visits
Grays Hall, Orsett Road Grays RM17 5TT
Monday to Friday, 9am to 5pm, excluding bank holidays
Remote In-person Home visits

©2026 Frontline, All rights reserved. Complies with International WCAG 2.2 AA accessibility standards. | The Code Guy