Rail to refuge
Rail to refuge offers free train travel for those fleeing domestic abuse. Rail to refuge is a joint initiative between rail companies and Women’s Aid in which train operators cover the cost of train tickets for women, men and children travelling to refuge accommodation.
How does the scheme work-
- A survivor reaches out for support from a domestic abuse service which is a member of Women’s Aid, Welsh Women’s Aid, Scottish Women’s Aid or Imkaan. This includes Respect’s Men’s Advice Line.
- If it’s appropriate to refer the survivor to refuge, the survivor will be informed once a refuge vacancy has been confirmed.
- Once the survivor has a confirmed refuge space, the refuge can book a train ticket for the survivor so they can travel for free.
- After booking the ticket, the refuge can send the ticket and collection details to the survivor via a mobile phone. The survivor can then either use an e-ticket sent to their mobile phone or pick the ticket up from the station using any debit or credit card; they can travel like normal, without having to declare the ticket was free or that they are fleeing from domestic abuse.
Travel to refuge is the umbrella scheme for Road to refuge and Rail to refuge. For further details visit our website Travel to refuge.
Who can use this service?
How are services delivered?
Women, men and children fleeing domestic abuse.
To find your local domestic abuse service please visit Women's Aid's Directory.
Select 'Other search options', then 'Filter by Membership' to identify whether the service is a member of one of the eligible federations.
railtorefuge@womensaid.org.uk
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Women’s Aid, PO Box 3245,
Bristol,
BS2 2EH
