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Thurrock Council: Families New to Thurrock

Our Well Homes scheme can help families feel safe and secure when they are housed in Thurrock from other boroughs. We can help new families get the support and information they need to feel part of their local community. In particular, we help families who may need more support because they have low income, poor health, young children, or are vulnerable for other reasons.

Our Well Homes Vulnerable Families project can offer families new to Thurrock:

  • a residents' welcome pack
  • support and advocacy services
  • information on children’s social care, education, health, housing and transport
  • help to find social activities and local faith groups
  • help to find employment, training and education
  • help to access support with money, such as benefits and debt advice
  • information on living well, including healthy eating and exercise
  • home health checks to remove health and safety hazards
  • help to make progress with complaints about housing

Information on health and family services, and where to get help with food and clothing are available via our: Mini Directory 

If you would like futher assistance contact us on 01375 652652, email: wellhomes@thurrock.gov.uk, or visit our website: Thurrock Council: Families new to Thurrock 

Who can use this service?

How are services delivered?

New and existing residents of Thurrock.

Phone and face to face.

Thurrock Council Families new to Thurrock support services advice low income poor health vulnerable young children advocacy information education information social activities local faith groups employment unemployed training education benefits Debt Advice living well exercise home health checks housing employment support private rented homeowners District Council

Thurrock Council: Families New to Thurrock

wellhomes@thurrock.gov.uk

01375 652652

Well Homes team, Private Housing, Thurrock Council, New Road,
Grays,
RM17 6SL

9.30 -4.30 Mon to Fri

Service can be delivered by phone, video or email Service can be delivered face to face Service can be delivered at home




Service last updated 04/06/2025

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